Citizens Financial Group, Inc. operates as the bank holding company for Citizens Bank, N.A. and Citizens Bank of Pennsylvania that provide retail and commercial banking products and services in the United States. It operates through two segments, Consumer Banking and Commercial Banking. The Consumer Banking segment focuses on retail customers and small businesses with traditional banking products and services, including checking, savings, home loans, student loans, credit cards, business loans, and financial management services. This segment also provides indirect auto finance for new and used vehicles through automotive dealerships. The Commercial Banking segment provides various financial products and solutions, including loans, leases, trade financing, deposits, cash management, foreign exchange, interest rate risk management, corporate finance, and capital markets advisory capabilities. It focuses on small and middle-market companies, and serves government banking, not-for-profit, healthcare, technology, asset finance, franchise finance, asset-based lending, commercial real estate, private equity, and sponsor finance industries. As of December 31, 2014, the company operated 1,200 branches in 11 states across the New England, Mid-Atlantic, and Midwest regions, as well as online, telephone, and mobile banking platforms. It also maintains approximately 100 retail and commercial non-branch offices located in 11 other states and the District of Columbia outside its branch footprint. The company was formerly known as RBS Citizens Financial Group, Inc. and changed its name to Citizens Financial Group, Inc. in April 2014. The company was founded in 1828 and is headquartered in Providence, Rhode Island. Citizens Financial Group, Inc. is a subsidiary of The Royal Bank of Scotland plc.
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